The Ritz-Carlton, Charlotte
9.5/10 (Based on 28 reviews )
201 East Trade Street, Charlotte, NC 28202, United States
The Ritz-Carlton, Charlotte is a full-service hotel in Uptown Charlotte, set on East Trade Street near major business and cultural venues. On-site facilities include a spa and wellness center, a 24-hour fitness center, and an indoor pool with whirlpool. Dining and drinks are available without leaving the property, with a steakhouse restaurant and additional bar options. Parking is provided via valet service. For EV drivers, public information indicates the hotel has offered an on-site Level 2 charging station with two ports; availability and access conditions can vary, so it’s best treated as a convenience rather than a guarantee for every stay.
Detailed Ratings
ComparePositive reviews
- Nice pool facilities
- Clean hotel/room
- Great staff; friendly, helpful, professional
- Excellent accommodations; one of the best stays
- Comfortable room; bed and pillows were comfortable
Negative reviews
- Overall looks dated; not up to a 5-star standard
- Room issues: hard-to-find light switches, lack of power outlets, bathroom door doesn’t lock, hairdryer didn’t work
- Wifi was horrible; signal kept cutting off
- Noise issues: street noise late at night; early morning loud leaf blowing
- Service/safety issues: room service arrived 1h45 late; fire alarm evacuation at 11pm; thugs near the door offering drugs after 9pm on weekends
Kimpton Hotel Arras by IHG
9.3/10 (Based on 391 reviews )
7 Patton Avenue, Asheville, NC 28806, United States
Kimpton Hotel Arras by IHG is a boutique-style hotel in downtown Asheville, set at 7 Patton Avenue near Pack Square and walkable to shops, galleries, and restaurants. On-site dining includes Bargello (Mediterranean-inspired cuisine) and District 42 (cocktails and shareable plates). For wellness, the hotel offers a fitness center with Peloton bikes and strength equipment, plus an on-site spa (Urban Exhale Arras). Parking is available with controlled access and valet service (paid, registered guests only), and the hotel indicates that EV-charging spaces are available; confirm availability and any fees at check-in.
Detailed Ratings
ComparePositive reviews
- Excellent/central location; walkable to restaurants, shops, attractions
- Clean, comfortable rooms; comfortable beds
- Friendly, helpful staff (front desk/valet/housekeeping)
- Beautiful/chic hotel design and lobby; nice ambiance
- Good food/drink options mentioned (restaurant/breakfast/coffee bar, happy hour)
Negative reviews
- Valet/parking issues (confusion finding valet, unorganized/unkind staff, double-charged parking, preference for self-park)
- Noise at night from downtown/street traffic
- Pet-related complaints (too many dogs, barking/odors; dog pee smell in room)
- In-room amenities missing (no coffee maker/tea/coffee, no microwave, no water in room unless requested)
- Food complaints (limited menu/hours; no late-night food; some said breakfast/food was horrible or bar food terrible)
JB Duke Hotel
9.3/10 (Based on 90 reviews )
230 Science Drive, Durham, NC 27708, United States
JB Duke Hotel is a full-service hotel and conference center on Duke University’s West Campus in Durham, set by the Duke Forest and close to key university venues. Guests have access to covered garage self-parking (complimentary) and valet parking (fee applies). For EV drivers, Level 2 charging is available nearby in Duke’s Science Drive Garage, which is accessed via Thomas Center Drive and uses ChargePoint J1772 connectors (pricing and time limits may apply). On site, you’ll find a fitness center plus men’s and women’s saunas and locker areas. Dining includes a lobby lounge for dinner and late-night bites, a market-style all-day option, and room service.
Detailed Ratings
ComparePositive reviews
- Great location (on/near Duke campus; convenient to university/hospital/business school)
- Friendly, helpful, exceptional staff and service (including easy check-in/out)
- Comfortable, clean, quiet, well-appointed rooms; nice accommodations
- Onsite restaurant/bar and room service praised; breakfast and free coffee mentioned positively
- Convenient parking; campus shuttle helpful
Negative reviews
- Bathroom lighting could be better
- Water temperature was lacking
- No room refresh/housekeeping on the weekend
- Parking can be confusing
- Food quality has degraded significantly; slow dinner service in lobby bar due to order not entered
Embassy Suites Charlotte/Ayrsley
9.2/10 (Based on 577 reviews )
1917 Ayrsley Town Boulevard, Charlotte, NC 28273, United States
Embassy Suites by Hilton Charlotte Ayrsley is an all-suite hotel in southwest Charlotte’s Ayrsley area, just off I-485 and close to dining and entertainment at the nearby town center. The property offers complimentary self-parking and has on-site EV charging, with two charging stations located on the Ayrsley Town Boulevard side of the building (availability may vary; check with the front desk for access). On-site facilities include an indoor pool and a fitness center. Dining options include a restaurant, plus room service, and the brand’s included made-to-order breakfast and evening reception. The setting fits travelers looking for easy highway access rather than a downtown location.
Detailed Ratings
ComparePositive reviews
- Friendly/helpful staff and excellent customer service
- Clean property/rooms; pleasant smell upon entry; beautiful lobby/rooms
- Breakfast often praised (buffet, made-to-order omelets) and good food overall
- Complimentary evening reception/happy hour drinks and snacks appreciated
- Spacious, comfortable suites; good beds; convenient location near restaurants/amenities
Negative reviews
- No shuttle service
- Parking issues: limited/tight/shared lot; sometimes hard to find parking or had to park far away
- Pool issues: closed/under repair, overcrowded, cloudy water, strong chlorine smell, or small pool
- Room/bathroom issues: bathroom odor, shower door leaking, broken toilet seat, lack of bathroom separation door, or AC/fan problems/noise
- Service/amenity issues: breakfast sometimes subpar/cold or items ran out; no luggage carts; wrong room assignment; mobile key not working; lack of extra linens/USB ports; concerns about being given an accessible room or unsafe pack-n-play sheets
Switzerland Inn
9.2/10 (Based on 28 reviews )
86 High Ridge Road, Spruce Pine, NC 28749, United States
Switzerland Inn is a mountain resort property in Little Switzerland, North Carolina, set along the Blue Ridge Parkway near scenic drives and outdoor attractions. The accommodations are spread across an elevated hillside setting, with on-site dining options that include a full-service restaurant and a pub/tap room, plus outdoor terrace seating when open. Guests also have access to leisure facilities such as a seasonal outdoor pool and spa services. On-site parking is available for guests, and EV charging is reported at the property; availability, connector types, and any guest-only restrictions should be confirmed in advance. The location suits travelers planning a nature-focused stay rather than a walkable town center visit.
Detailed Ratings
ComparePositive reviews
- Excellent location
- Stunning mountain views/scenery
- Friendly, helpful staff
- Good/excellent on-site restaurant/food (incl. breakfast)
- Nice amenities/common areas (hot tub, pool, firepits)
Negative reviews
- Cold air coming in through the windows
- Thin walls/noise from hallway/above rooms
- No microwave in the room
- AC would not cool the room
- Issues reported: low shower water pressure; TV/common facilities problems after a lightning strike; room location felt like being in a motel; cleanliness
Cambria Hotel Downtown Asheville
9.1/10 (Based on 1019 reviews )
15 Page Avenue, Asheville, 28801, United States
Cambria Hotel Downtown Asheville is a modern, full-service hotel located at 15 Page Avenue in the heart of downtown Asheville, North Carolina, within walking distance of shops, dining, and local venues. On-site amenities include complimentary Wi‑Fi, a fitness center, and a rooftop terrace. Dining is available at the hotel’s restaurant, Hemingway’s Cuba (no room service, but pick-up is offered). Parking is provided via valet service (paid). For EV drivers, on-site charging is listed as Tesla Destination charging for hotel guests; availability and access may be limited, so it’s best to confirm at check-in.
Detailed Ratings
ComparePositive reviews
- Excellent downtown location; walkable to restaurants, shops, and attractions
- Friendly, helpful staff; smooth check-in; valet staff often praised
- Rooms described as large/spacious, clean, comfortable; comfortable beds/mattresses
- Great mountain/downtown views; rooftop bar/terrace/patio mentioned positively
- Complimentary champagne on arrival (and in some reviews, in the evenings) appreciated
Negative reviews
- Valet-only parking/parking situation criticized (unexpected or expensive; traffic/space issues; desire for self-parking or to include valet in room cost)
- Noise issues (hallway noise; loud door locks; thin walls)
- Some maintenance/condition complaints (worn shower, broken ice maker, broken treadmills, power outages)
- Room/bathroom issues (temperature hard to regulate; dark lighting; water collecting/slippery roll-in shower; low water pressure; shower operation confusing)
- Housekeeping/cleanliness issues in some cases (room not serviced on schedule; blood stain on sheets)
The Carolina Inn, a Destination by Hyatt Hotel
9.1/10 (Based on 106 reviews )
211 Pittsboro Street, Chapel Hill, NC 27516, United States
The Carolina Inn, a Destination by Hyatt Hotel, is a historic boutique-style hotel located at 211 Pittsboro Street, on the University of North Carolina at Chapel Hill campus and a short walk from downtown Franklin Street. On-site dining includes Crossroads Restaurant & Barroom, plus Pittsboro Street Provisions for grab-and-go options. The hotel lists amenities such as a 24-hour fitness center, business center, concierge services, in-room dining, and meeting and event spaces. Parking is available via self-parking or valet (limited and primarily guaranteed for overnight guests). For EV drivers, the property is reported to offer on-site electric vehicle charging; availability may depend on parking access and demand.
Detailed Ratings
ComparePositive reviews
- Central/great/excellent location (walking distance to downtown and UNC campus)
- Clean and comfortable rooms; property exceptionally maintained
- Friendly/helpful staff; standout check-in manager; valet staff helpful/professional
- Restaurant/breakfast and food praised; festive atmosphere and thoughtful extras (cookies, lemon water, chocolates, pillow spray)
- Nice ambience/charm/decor; recently renovated; patio/fire pit; small gym; hotel van helpful
Negative reviews
- Restaurant service issues (slow/spotty; Sunday brunch table service needs improvement; had to ask for basics/bill)
- Noise problems (noisy rooms; difficult to sleep; loud near gym; noise from outside patio late evening; adjoining door not soundproof)
- High cost/value concerns (very expensive; price not in line with offerings; room prices a little much)
- Room size/layout issues (small/cramped/dark room; small bathroom; only one luggage rack; no desk)
- Service/amenity gaps (valet didn’t help unload bags; limited breakfast menu/small portions; no food in restaurant 2–3 pm; no water refill stations—$8 bottles; food delivery not brought to room as stated)
JW Marriott Charlotte
9/10 (Based on 566 reviews )
600 South College Street, Charlotte, 28202, United States
JW Marriott Charlotte is a full-service luxury hotel in Uptown Charlotte, at 600 South College Street, close to the Convention Center and major sports and entertainment venues. On-site dining centers on Dean’s Italian Steakhouse, Caroline’s Oyster Bar, and a rooftop lounge, with additional options including a coffee counter and in-room dining. Wellness facilities include Spa by JW, a fitness center, and an outdoor rooftop pool with cabanas. Parking is offered via valet service in an attached garage (height restrictions may apply). For EV drivers, the hotel does not list on-site electric vehicle charging, so planning to use nearby public chargers in the area is recommended.
Detailed Ratings
ComparePositive reviews
- Excellent location (walkable to downtown attractions/Bank of America Stadium; central to museums).
- Staff frequently described as friendly, helpful, attentive, professional, and welcoming (front desk, dining, valet).
- Clean, immaculate, beautiful/first-class property; modern/upscale design.
- Rooms described as large/spacious, updated, comfortable; good views mentioned.
- On-site amenities and dining praised (restaurants, breakfast, rooftop bar/pool/spa, fitness center).
Negative reviews
- Parking/valet issues: high cost, only valet in some cases, long waits (up to an hour), access difficulties from garage; valet incident damage reported.
- In-room amenities missing/limited: lack of microwave, no in-room dining, mini fridge not cold, no ice bucket/ice machine on another floor, missing hand soap; no vending/small store requested.
- Comfort complaints: pillows go flat/uncomfortable; bed too hard; low shower water pressure; sink stopped up.
- Cleanliness/housekeeping problems in some stays (room not vacuumed/dusty, not cleaned until requested, toiletries not replenished).
- Operational/service issues: confusing elevators; rooftop bar closed or awkward setup; lobby small/crowded; restaurant billing mistake and service concerns; staff rude/knowledge issues; noise from ventilation mentioned.
DoubleTree by Hilton Asheville Downtown
9/10 (Based on 220 reviews )
199 Haywood Street, Asheville, NC 28801 , United States
DoubleTree by Hilton Asheville Downtown is a full-service hotel in the heart of downtown Asheville, North Carolina, at 199 Haywood Street. On-site parking is available in a covered, secured garage with in/out privileges (self-parking is typically fee-based). The property explicitly lists on-site EV charging; Tesla Destination Charging is available, and public listings also indicate a J1772 option may be present, but availability can vary by space. Amenities include an indoor pool and a fitness center. For dining, the hotel offers on-site restaurants and bars, plus room service, with breakfast available for a fee. The location is walkable to downtown venues, shops, and restaurants.
Detailed Ratings
ComparePositive reviews
- Great location; walkable to downtown/close to attractions
- Clean hotel/rooms (some say extremely clean)
- Friendly, helpful staff (notably a receptionist named “Lynn”; housekeeping pleasant)
- Rooftop bar with mountain views; food options mentioned; restaurant/bar food good by some
- Spacious, comfortable rooms; comfortable beds; good shower; indoor pool mentioned
Negative reviews
- Paid parking/parking fees (e.g., $25/day) and parking not included; some report being charged even when not used
- Parking experience described as horrible: lot not close, exposed walk, valet/self-park issues; parking attendant lost key fob
- Highway/road noise and proximity to highway; some found it hard to sleep
- Mountain View rooms not as expected (view of highway; construction view; zero privacy)
- Service/amenity issues: some staff not pleasant (front desk/breakfast or lobby bar attendant); breakfast staff overwhelmed or breakfast expensive/poor/cold; pool too cold; beds/pillows too soft or worn; bathroom no exhaust/poor lighting; shower head broken; cheap toilet paper/tissues; lobby smelled bad; extra/unexpected fees (pet fee, breakfast/parking); too many dogs; construction across the street
Staybridge Suites North Jacksonville by IHG
9/10 (Based on 212 reviews )
110 Cobia Court, Jacksonville, NC 28546, United States
Staybridge Suites Jacksonville–Camp Lejeune Area (also listed as Staybridge Suites North Jacksonville) is an all-suite extended-stay property at 110 Cobia Court in Jacksonville, North Carolina. Suites are designed for longer visits, with in-room kitchens/kitchenettes and separate living space. On site, guests have parking around the hotel and access to electric vehicle charging stations; the hotel mentions four chargers available via the EV Passport network (fees may apply). Common areas and amenities include a seasonal outdoor saltwater pool, a 24/7 fitness center, a sport court, BBQ grills, and an outdoor firepit. Food options include a complimentary hot breakfast and an evening social on select weekdays.
Detailed Ratings
ComparePositive reviews
- Clean and staff were excellent.
- Everything was clean and comfortable; staff was amazing (especially Scott Lynn).
- Great location and a nice large comfortable room.
- Affordable; clean; good amenities; amazing salt water pool; perfect location; great breakfast; friendly and helpful staff; room had everything needed.
- Staff very welcoming; room clean with complete kitchenette; pet friendly; breakfast pretty good and varied; excellent location with many restaurant choices.
Negative reviews
- Location of ADA rooms is pretty far from elevators/lobby.
- Pool hours should be extended.
- The elevator was broken / wasn’t working / elevators were down.
- Elevator (and/or room door) was dirty.
- Room issues reported: weird smell/dirty tub with rust/black stains; bed felt like sleeping on boxes; pull-out bed unusable/couch needs replacing; AC created cool yet humid environment; bathroom door did not close; poor internet and customer service; breakfast ran out and pool was closed/not clean; carpet smell in room; shower head too harsh; elevator door didn’t close quickly.
Summary Table
| Position | Hotel | Rating | #Reviews | Stars | Staff | Cleanliness | Comfort | Location | Value for money | Facilities |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | The Ritz-Carlton, Charlotte | 9.5▲ | 28▼ | 5▲ | 9.6▲ | 9.5 | 9.8▲ | 9.9▲ | 8.8 | 9.9▲ |
| 2 | Kimpton Hotel Arras by IHG | 9.3 | 391 | 4▼ | 9.6▲ | 9.5 | 9.7 | 9.8 | 9.0 | 9.5 |
| 3 | JB Duke Hotel | 9.3 | 90 | 4▼ | 9.2▼ | 9.6▲ | 9.5 | 9.7 | 8.7 | 9.3 |
| 4 | Embassy Suites Charlotte/Ayrsley | 9.2 | 577 | 4▼ | 9.4 | 9.4 | 9.6 | 9.4 | 9.2▲ | 9.3 |
| 5 | Switzerland Inn | 9.2 | 28▼ | 4▼ | 9.4 | 9.1▼ | 9.2▼ | 9.6 | 8.5 | 9.0 |
| 6 | Cambria Hotel Downtown Asheville | 9.1 | 1019▲ | 4▼ | 9.4 | 9.4 | 9.5 | 9.8 | 8.8 | 9.3 |
| 7 | The Carolina Inn, a Destination by Hyatt Hotel | 9.1 | 106 | 4▼ | 9.2▼ | 9.5 | 9.5 | 9.8 | 8.0▼ | 9.5 |
| 8 | JW Marriott Charlotte | 9▼ | 566 | 5▲ | 9.3 | 9.3 | 9.4 | 9.5 | 8.5 | 9.2 |
| 9 | DoubleTree by Hilton Asheville Downtown | 9▼ | 220 | 4▼ | 9.4 | 9.3 | 9.3 | 9.2▼ | 8.7 | 9.0 |
| 10 | Staybridge Suites North Jacksonville by IHG | 9▼ | 212 | 4▼ | 9.2▼ | 9.2 | 9.4 | 9.5 | 8.9 | 8.9▼ |
FAQ
The Ritz-Carlton, Charlotte is the top luxury choice noted for offering an on-site Level 2 charger with two ports, though availability and access conditions can vary. It’s a full-service hotel in Uptown with valet parking, spa, indoor pool and on-site dining, so check with the front desk on charger access when you book.
DoubleTree by Hilton Asheville Downtown explicitly lists on-site EV charging (Tesla Destination and possibly J1772) and sits in the heart of downtown within walking distance of attractions. Cambria Hotel Downtown Asheville also provides Tesla Destination charging for guests, so either is a strong downtown option depending on your connector needs and parking preferences.
JB Duke Hotel is the best choice for Duke campus visits because Level 2 charging is available nearby in Duke’s Science Drive Garage using ChargePoint J1772 connectors. The hotel itself offers convenient campus parking and conference facilities, but plan to access the garage for EV charging and confirm pricing or time limits ahead of arrival.
Switzerland Inn is the standout mountain resort option reported to have EV charging on-site and offers scenic Blue Ridge Parkway access, on-site dining, a seasonal pool and spa services. Because connector types and guest restrictions may vary, contact the property before arrival to confirm charger type and access.
Staybridge Suites North Jacksonville by IHG is ideal for longer stays and explicitly mentions four on-site EV chargers available via the EV Passport network. The property features all-suite rooms with kitchens, a seasonal pool and complimentary breakfast, but expect network fees and check charger access before you arrive.